Train Station Signage & Wayfinding
Transport for NSW
Part of TfNSW’s transformation of its network of public transport involved developing a wayfinding system that is clear and consistent. Blue Sky was enlisted to produce the wayfinding and signage documentation for several key train stations: Central, Martin Place and Circular Quay. The design team at Blue Sky undertook the sign planning activities as part of a design advisor role with Transport for NSW. A successful wayfinding system is dependent upon a thorough understanding of traffic flows and clear and concise information.
Blue Sky has completed over 115 sites throughout NSW including large inner city stations, car parks, bus interchanges, suburban, intercity and regional stations
A thorough design process was of primary importance to the project as well as efficient communications between stakeholders. The design process commences with a site audit and analysis of existing structures and customer behaviours providing vital decision making information to the design team. Good wayfinding is dependent upon an understanding of traffic flows and destination hierarchies. Various new tools were used to map destination hierarchies and traffic flows so that sign locations were effective in providing timely information to customers particularly at decision-making points on their journey from precinct to platform and onto the train.
There were important learnings for the design team in time planning and budget management that are now part of our wayfinding methodology. Blue Sky undertook the signage wayfinding design of Martin Place, Central and Circular Quay stations concurrently. These parallel tasks contributed to consistent outcomes for each of the wayfinding solutions.
Blue Sky is now a lead partner for signage and wayfinding for TfNSW as other projects are ongoing.